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Click on the Windows button (bottom left) and select Default Programs.RepairВ your Windows Media Player by Restoring the Windows Defaults

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Visit this pageВ to download the latest codecsВ for your Windows Media player.

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Visit this pageВ for instructions on how to update your Windows Media Player.

When you are done, try your presentation again.

If, during the process, the installation asks you, or mentions, that your device is not the primary source for all media types, please select yes, to have to take over that control.

Follow the instructions to вЂњdownload the playerвЂќ.

Visit this pageВ for the latest version of the Windows Media Player.

You only need to do one of these options, not all three UpgradeВ your Windows Media Player To fix these issues you have three main choices: UpgradeВ your Windows Media Player, UpdateВ your Windows Media Player or RepairВ your Windows Media Player.

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Most websites will say PowerPoint sound issues are related to a problem with the Windows Media Player (the default player that is provided free with all Microsoft operating systems). Replace/Repair/Update Windows Media Player Make sure the volume is up and not muted.

You should see a volume level associated with the PowerPoint app.

Right-click or double click on the speaker icon beside the time (Bottom right) and open the sound 'mixer'.

While the presentation is playing, press Ctrl + TВ to show the taskbar.

Open the presentation file and press F5 or the 'slide show' button to start the presentation.

Can you hear it?Д¬heck your PowerPoint Volume in the System Mixer

Right-click on the audio icon in the presentation and select Preview.

Open the presentation file, butВ don'tВ start the show yet.

On the OptionsВ tab, check to make sure the 'slide show volume' is not set to Mute.Д¬an you play the sound when editing the presentation?.

Open the presentation file, but don'tВ start the show yet.

Check the slide show volume in PowerPoint Otherwise you are in the edit mode and clicking/double-clicking on the Audio icon will not play the sound until you are actually watching the presentation.

When you receive a presentation from someone, sometimes it is not in the 'show' format so you need to start the presentation by clicking on the little 'slide show' button. Make sure you have started the presentation

Also, play something else with sound to make sure that your speaker are connected and working.

Make sure all the volumes are set at a proper lever, and that nothing is muted.

On the taskbar, right-click or double click on the speaker icon beside the time (Bottom right) and open the sound 'mixer'.

'Have you tried turning it off and on again' is a common catch phrase amongst 'techies' but the reality is that sometimes a simple reboot of your computer is all you needed to do to fix most problems. Once you are sure the issue is not with the file, you are ready to trouble-shoot your issue Reboot your computer

So if the file is 'linked' to the originator's computer c: drive, the receiver cannot play the sound file, because he/she has no access to the originator's c: drive. If the file is linked, then the receiver of the file must have access to the original location of the linked file.

A common mistake someone can make when adding sound to the presentation is to link the file, instead of embedding the file.

Some work computers can be locked down that may prevent PowerPoint presentations from running properly.

If you are trying to play the presentation on a work computer, then try to run it on a home computer.

Reply to the sender and ask them if others have reported an issue with the presentation. If the audio in the presentation does not play on another computer either then it is possible that the presentation is broken in some way.

If it runs on another computer then atleast you know it must simply be a setting on your computer. Have you tried it on another computer?Д«efore you do any trouble-shooting, it might be best to check if the presentation runs on another computer. Some of the procedures may not work with your version of PowerPoint or Windows.

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Please note that these instructions where created with PowerPoint 2010 on a PC running Windows version 7 in mind. If you have a PowerPoint file and you are unable to hear the audio portion of the document, then here are some things to look at that might help.